Every business offers diverse channels for the exchange of information dedicated to Customer Service. We propose the addition of a Vi-Clone to these channels, and we can demonstrate that it is the most effective channel.

Our solutions are based on creating a Vi-Clone virtual assistant that becomes a first-class channel of contact with your clients and/or suppliers. It allows you to cover a great number of clients and reduce traditional Customer Service costs.

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Our company provides very versatile solutions that range from winning clients to their customer service they wil receive. We work to optimize Customer Care.

We offer solutions for:

Vi-Clone® Web

Our real time customer service system works 24 hours a day around the world. It is the best system around not only for the ratio of customer service volume to price, but also for the competitive advantage it offers your company.

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Vi-Clone Point®

A multimedia terminal (a point of information and/or sales) with a Vi-Clone Virtual Assistant that maximises function.

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A Vi-Clone is capable of covering:

  • Customer Service requirements in many languages
  • Sales assistance and/or sale of products and/or services
  • Gaining clients through Vi-Clone ADS®
  • Technical support
  • Valued customer experience
  • Market research in real time
  • Among other functions
We would like to think of a Vi-Clone as any other employee in your company
 

Vi-Clone®Assistant

First class customer service 24x7

 

A positive perception of your business form your customers is the common goal of every business.

Words, images, figures, symbols, graphics, letters, in short, your communication, all of this is considered by your clients when making a decision.

Our proposal is based above all, on helping you make your client feel at ease about contracting your businesses services wherever they may be, changing their perception and facilitating the exchange of information with your company.
 
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Vi-Clone®TForce

Don’t leave users of your site on their own. Help them, and you’ll see great results.

The term ´business communications´ gets more complicated when you factor in things like segmentation, time to market, resources, competition, and discovering clients needs.

With Vi-Clone®, your company will have more influence over your clients’ decisions. Vi-Clone® promotes a positive brand image thanks to offering a nonstop service in real time, 24 hours a day, making an alternative channel to business communication available.

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Vi-Clone®Tech

Now you can offer continued and assisted technical support 24 hours a day thanks to Vi-Clone®Tech

The internet has turned into a world of new possibilities, where there are endless acronyms and abbreviations.
If a computer expert like yourself asks for help once in a while, don’t you think that less expert users that could use the information on your webpage have the same problem?

That’s why we created Vi-Clone

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Vi-Clone ADS®

Do you want to increase the profitability of your online advertising campaigns?

 

¡Vi-Clone accompanied your campaign!

 

Vi-Clone ADS®: It is a virtual assistant that directly answers users’ questions, from a banner or a microsite, without the need for human assistance.

Vi-clone ADS is the online sales expert that offers advertising solutions both throughout the sales process and through customer service.

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Telentrada - Catalunya Caixa

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“We aim to make Sara the best seller of tickets in the world, she’ll be our greatest competitive tool"

Jordi Úbeda - Catalunya Caixa Internet Banking
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